Legal
Last updated: October 25, 2026
These Terms of Service ("Terms") govern your access to and use of the Passion Gardens website at passiongardens.kesug.com (the "Website") and the purchase of products from Passion Gardens ("we," "our," or "us").
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Website.
You must be at least 18 years of age to make purchases from our Website. By using this Website, you represent and warrant that you are at least 18 years old.
If you create an account on our Website, you are responsible for:
You agree not to:
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions, images, or other content on the Website are accurate, complete, reliable, current, or error-free.
All prices are displayed in XAF (Central African CFA franc) and are subject to change without notice. We reserve the right to modify prices at any time. The price charged will be the price displayed at the time of order placement.
Product availability is subject to change. We reserve the right to limit quantities, discontinue products, or refuse orders at our sole discretion. If a product becomes unavailable after you place an order, we will notify you and offer a refund or substitute product.
Your order constitutes an offer to purchase products. We reserve the right to accept or decline your order for any reason, including but not limited to:
Order confirmation does not constitute acceptance. We will confirm acceptance when we ship your order or notify you of order processing.
Payment is required at the time of order placement. We accept the following payment methods:
All payments are processed securely. We do not store your complete payment information on our servers.
You agree to provide valid and current payment information. You authorize us to charge the payment method provided for all fees and charges incurred in connection with your order.
We currently deliver within Bamenda and surrounding areas in Cameroon. Delivery areas and fees are subject to change.
Estimated delivery times are provided at checkout and are approximate only. We are not responsible for delays caused by factors beyond our control, including weather, traffic, or force majeure events.
You must provide accurate delivery information. You or your designated recipient must be available to accept delivery. If delivery cannot be completed, additional delivery fees may apply.
Risk of loss and title for products pass to you upon delivery to the specified delivery address.
Due to the perishable nature of our farm products, we do not accept returns of fresh produce except in cases of:
You must notify us within 24 hours of delivery with photographic evidence to be eligible for a refund or replacement.
Agricultural supplies (seeds, fertilizers, crop protection products) may be returned within 7 days of delivery if:
You may cancel your order before it is shipped by contacting us immediately. Once an order has been shipped, it cannot be cancelled but may be subject to our return policy upon delivery.
Approved refunds will be processed within 7-14 business days to your original payment method.
We guarantee the quality and freshness of our farm products at the time of delivery. If you receive products that do not meet our quality standards, please contact us within 24 hours of delivery for a replacement or refund.
For agricultural inputs such as fertilizers, pesticides, and herbicides:
We are not responsible for misuse, improper application, or accidents resulting from failure to follow product instructions.
All content on the Website, including text, graphics, logos, images, software, and design, is the property of Passion Gardens or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
By submitting reviews, feedback, or other content to our Website, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display that content for business purposes.
You represent that any content you submit:
We reserve the right to remove any user-generated content that violates these Terms or is otherwise objectionable.
To the fullest extent permitted by law, Passion Gardens shall not be liable for:
The Website and all products are provided "as is" without warranties of any kind, either express or implied, including but not limited to:
We do not guarantee specific results from the use of our agricultural products, as results depend on numerous factors beyond our control including weather, soil conditions, and farming practices.
You agree to indemnify, defend, and hold harmless Passion Gardens, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
These Terms are governed by the laws of Cameroon. Any disputes arising from these Terms or your use of the Website shall be resolved through:
We shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, riots, strikes, government actions, or epidemics.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.
If you have any questions about these Terms of Service, please contact us:
